EU OPERATIONS FOR TURKISH SELLERS

Own Store & Customer Experience

Your customer is directly yours — no marketplace commission, direct relationship.

If your brand demand on marketplaces is established, it's time to move to your own storefront. Multi-language Shopify storefront, Stripe EU + EU VAT automation, GA4 + server-side tracking, customer service (TR + EN), and returns/logistics flow — we build and run the DTC channel independently from your marketplaces.

What we deliver

Shopify multi-language storefront (TR/EN/PL/DE)

A storefront designed for a Turkish brand — TR as the home language, EN/PL/DE for the EU. Currency, shipping zones, and tax rules are EU-sale ready.

Stripe EU + EU VAT automation

Country-specific EU VAT automatically applied, invoice flow piped into KSeF, multi-currency payments — end-to-end from checkout to accounting.

GA4 + server-side tracking + attribution

Event taxonomy, consent management, server-side tracking. Customers from marketplace ads and your own ads are separated cleanly.

Customer service (TR + EN), returns + logistics flow

Turkish and English customer service team, returns and exchange flows, 3PL-integrated shipment tracking. The customer experience a Turkish brand is expected to deliver, at EU scale.

What you get

DTC channel independent from marketplaces

Direct sales without Allegro/Amazon commission — the margin is yours, the relationship is yours.

Direct ownership of customer data and margin

Email list, repeat buyers, product preferences — not the marketplace's data, yours.

Marketplace + DTC together — one operation

Same product, same stock, same operations team — selling on two channels without one cannibalizing the other.

Start this operation.

30-minute call. Free, in Turkish or English.

Plan operation info@senavia.pl

Other operations

Same operating partner, different discipline.