FAQ
Common questions about living, working, forming a company, or selling in Poland.
From relocation to company formation, from tax to e-commerce — direct answers to the 20 questions we hear most often on a first call, grouped by the four stops.
I'm in Poland
01My residence is expiring — what do I do?
We map out the renewal timeline and run the application together with an immigration partner; the authority decides. Send your card's expiry date and current situation and we'll reply within one business day.
02Do you help with the residence process?
Yes — we coordinate your residence application: clarifying which documents are needed, tracking appointments and applications, and providing Turkish-language updates throughout. The official review belongs to the relevant immigration authorities; we coordinate, we don't decide.
03What do you provide for accounting?
We coordinate your accounting with licensed chartered-accountant partners — monthly bookkeeping, filings, and reporting are run by them; we track the process on your behalf and summarize it in Turkish.
04How do you help with tax?
We coordinate Poland-specific tax obligations like OSS VAT, KSeF e-invoicing, and JPK_V7. Final tax advice always comes from our licensed accountant partner — we streamline the process, we don't give tax advice ourselves.
05How is my process tracked?
From the first call, we map out a plan tailored to you and provide regular Turkish-language updates throughout. Communication runs via WhatsApp or email, at a frequency that suits you.
Start a company
06Can I form a company in Poland?
Yes. We coordinate Sp. z o.o. formation — including KRS, NIP, and REGON registration — with our licensed legal and accounting partners. See our Company Formation & Business page for details.
07Can I form a company without coming at all?
Most steps can run remotely and by power of attorney. Steps that need presence, such as the notary and the bank, are clarified on the first call.
08Can I open a bank account?
We support the account-opening process (personal or business) with appointments and document preparation. Approval depends entirely on the bank's own policy and review — we can't guarantee it.
Expand to Europe
09How do I move my company in Turkey to Europe?
We run the process of taking your Turkish business into the European market via Poland end to end — from EU entity formation to marketplace or own-store setup. See our Europe Expansion page for details.
10What do you do for e-commerce?
Our Turkish-speaking team runs account setup, listings, stock/price sync, and ad management on marketplaces like Allegro and Amazon (.pl/.de). Ad spend runs directly through your own account — we don't mark it up.
Coming to Poland
11How can I move to Poland?
The path depends on your purpose — work, company formation, family reunification, and so on. On the first call we assess your situation and clarify which process is right for you, then coordinate with our immigration partners.
12What do you do for a work permit?
We coordinate the work permit process and provide practical support preparing the required documents. If you have an employer, we also coordinate between the employer and the official process.
13Do you help with finding housing?
We don't find housing. We refer you to a real-estate partner and explain the lease in Turkish; the property choice and the contract decision are always yours.
General
14What do you charge?
The call is free. We listen, clarify which steps are needed and who does them, and within 5 business days send a written scope and quote together with the relevant partner. We have no package prices, because no two situations are alike.
15Do you only work in Szczecin?
Registered in Szczecin, working across Poland — in other cities through our partner network. Appointments and paperwork run remotely; steps that need presence are clarified on the first call.
16How fast do you reply?
Messages within one business day, urgent official letters within 24 hours. The call is picked from the calendar; the written quote arrives within 5 business days.
17Are my documents safe?
Your documents are shared only with the relevant partner, for that purpose only. Retention and deletion rules are in our privacy policy; we delete earlier on your request.
18I don't speak Polish — is that a problem?
No — that's exactly why Senavia exists. Everything on your side runs in Turkish; we handle the Polish-language official processes, marketplace panels, and institutional communication.
19Which processes does Senavia handle directly?
We directly handle process coordination and planning, document-preparation support, appointment and application tracking, and Turkish-language communication.
20Which processes run through your partners?
Processes requiring official or legal authority — immigration and residence applications, legal representation, accounting/tax filings, notarial steps — are run by our licensed partner specialists (immigration advisors, lawyers, chartered accountants). Senavia is your coordinator in this process, not an authority or law firm.
Question not on the list?
We'll answer it on a free 30-minute call, in Turkish.